Privacy Policy for Mangrove Crust
Mangrove Crust ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors to our online platform. This Privacy Policy describes how we collect, use, process, and disclose your information when you access or use our services, including our artisanal wood-fired pizzas, gourmet pasta dishes, craft beers, custom catering for events, and online ordering and delivery services.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information You Provide: This includes information you provide when you make a reservation, place an order online, register for an account, subscribe to our newsletter, participate in a survey or promotion, or contact us. This may include your name, email address, phone number, delivery address, payment information (processed securely by third-party payment processors), and any dietary preferences or special requests.
- Usage Data: We automatically collect information about how you access and use our online platform, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on our site, and clickstream data. This helps us understand how our services are used and allows us to improve the user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services, including processing your orders and catering requests.
- To manage your account and provide customer support.
- To personalize your experience and offer products or services tailored to your preferences.
- To send you order confirmations, updates, and other transactional communications.
- To send you marketing and promotional communications about our products, services, and special offers, if you have opted in to receive them.
- To monitor the usage of our online platform and analyze trends to improve its functionality and user experience.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations.
Sharing Your Information
We may share your information with third parties in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processing, delivery services, website hosting, analytics). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If Mangrove Crust is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
- For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Mangrove Crust; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; or protect against legal liability.
- With Your Consent: We may share your information with your explicit consent for specific purposes not otherwise covered by this policy.
Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us at our physical address below if you wish to exercise any of these rights.
Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our online platform, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Mangrove Crust
112 Kallang Way,
#07-06,
Singapore, Singapore,
349242